RCM Manager
- Eye Care Partners
- Ballwin, Missouri
- 4 days ago
- Full Time
Job Summary
Job Description
EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit click to view .
Title: RCM Manager
Job Summary
The RCM Manager is responsible for managing all activities within the revenue cycle management function for the region. RCM processes include but are not limited to insurance verification, authorizations, patient statements, charge entry/coding, submission of clean claims, collection of patient and insurance receivables, patient and operation communications, and credentialing.
Duties and Responsibilities
Implement and maintain an efficient workflow within the practices
Ensure that all employees within the department have received the proper level of training to complete their daily tasks
Cross training in other departments to ensure the highest level of accuracy and efficiency.
Assess new acquisition revenue cycle processes
Identify opportunities with RCM systems
Work with the Sr RCM Manager or Director in the development of streamlining processes and maintain accurate and timely billing processes
Create and implement metrics for productivity and quality
Ensure adherence to and compliance of payor, government and internal system regulatory policies
Monitor key revenue cycle management performance levels for each team member as well as each RCM team
Conduct routine monitoring and auditing activities to ensure staff production goals and quality of work is met
Conduct streamlined communication processes with practice RCM teams, Practice Administrators, RCM leadership, and various departments across the organization.
Carry out supervisory responsibilities in accordance with company policies
Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
Performs other duties that may be necessary or in the best interest of the organization.
Education:
HS Diploma or GED
4 Year Bachelor's Degree - (Business, Health Management, Medical Billing, Finance or related field)
Experience Requirement
5+ years billing experience with proven leadership ability.
5+ years Revenue Cycle experience
2+ years Management experience in a corporate setting
Experience with accounts receivable and understanding of the revenue cycle for payors
Knowledge, Skills and Abilities Requirements
Detail oriented, professional attitude, reliable
Management and organizational skills to support the leadership of this function
Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
Interpersonal skills to support customer service, functional, and teammate support needs
- Able to communicate effectively in English, both verbally and in writing
Ability for basic to intermediate problem solving, including mathematics
Intermediate computer operation
- Proficiency with Microsoft Excel, Word, PowerPoint and Outlook
Specialty knowledge of systems relating to job function
Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines
Supervisory Responsibilities:
Directly supervises team members in the RCM Department
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.
Location/Work Environment:
For remote team members, HIPAA compliant home office environment. Ability to work in a remote environment while performing required duties and remaining patient focused. Able to work varying shifts including early mornings/evenings to attend meetings and cross training or support other initiatives
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
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EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please do not contact the office directly only resumes submitted through this website will be considered.
Job Summary
Eye Care Partners
Job ID: 470838123
Originally Posted on: 3/27/2025