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Our office philosophy is dedicated to serving its patients with utmost quality, care, and sincerity. We want our office to be at the forefront of our profession. Every decision and every action by employees should aim toward these goals. We believe that our patients are very special. They have selected us over many others. We place great importance on remembering our patients' names and on treating them with courtesy, fairness, respect and competence.
We believe that our employees are the heart of our practice. The skills and attitudes which they convey to our patients have a much greater impact than our office decor, our building or our office instruments.
We expect our staff to provide our patients with a level of care and concern above and beyond what they expect. Extending ourselves this extra-measure is what will set our practice apart from all the others. Every member of our staff shall strive to communicate concern and sensitivity in a pleasant and professional way while functioning as a member of a team which exemplifies excellence.
We will not tolerate rudeness, neglect or indifference by any member of our staff. The ability to remain composed under pressure is equally as important as attaining technical expertise.
It is our desire to have only staff members who will work together with a sincere spirit of cooperation, teamwork and mutual respect. We believe these are the key ingredients not only in the success of our practice but in promoting a pleasant, rewarding and stimulating work environment for our employees as well.