Senior Manager, Satellite Optical Laboratory

  • Vison Service Plan
  • Lockbourne, Ohio
  • Full Time
With general direction, plans, organizes, prioritizes and monitors workflow of a single satellite facility with an annual sustained average volume over 400 Rxs/day (including intercompany work) or leadership of 2 satellite lab locations regardless of their volume as defined by their immediate leader. Manage the financial performance of the satellite facility. Ensure internal and external customer expectations are met and exceeded. Manage, train and evaluate staff to achieve and maintain facility standards.

Responsible for the overall performance of a satellite facilities, including exceeding production and productivity goals; assign, distribute and monitor work of all assigned units to ensure consistent, accurate and timely processing of lens orders and adherence to department standards

Responsible for financials, including profitability and loss of their satellite facility and fiscal performance of their business unit

Analyze financial performance of their satellite facility and partners with their leader to resolve issues and/or increase profitability

Manage headcount through effective and efficient labor management; develop, maintain and monitor work instructions and standards of the overall facility; responsible for staffing plan of the satellite facility

Responsible for the creation of procedures and processes; ensures all employees, including leaders, are adhering to these procedures, processes, and VSP policies

Execute, understand, apply, and communicate VSP Optics strategic goals and business solutions at the satellite facility

Responsible for all systems of the facility; ensures proper operation and monitors, responds, and escalates any deficiencies

Establish and maintain relationships with vendors and external business partners; establish and maintain partnership with VSP Global business teams across all lines of business

Support sales generation when interacting with customers and partners with Sales divisions to hand off and close the sale

Responsible for ensuring safety and security of employees and the facility; ensures safety audits and inspections occur, including facilities, machinery, and equipment; partners with appropriate business partners to correct potential hazards and to ensure safety regulation compliance

Job Specifications

Typically has the following skills or abilities:

Bachelors degree in related field or equivalent experience; Minimum of 1 additional year of experience related to functional area

Minimum of 3 years of management experience with responsibilities for hiring, training, assigning work and managing performance of direct reports

Previous manufacturing experience

Demonstrated ability to analyze financial data

Demonstrated ability to collaborate across geographies and functions

Demonstrated continuous improvement and problem solving skills

Demonstrated ability in customer service, sales generation, and client relationships

Demonstrated ability to analyze and modify work processes and policies

Demonstrated excellent communication skills, including the ability to present data and status

Demonstrated ability to work with peers, partners, others and actively engage in collaborative cross functional projects

Familiar with manufacturing equipment and computerized production support tools

Ability to regularly exercises discretion and independent judgment the in performance of his/her job duties

#LI-OPTICS

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here .

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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Job ID: 474617984
Originally Posted on: 4/24/2025

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